Accommodation & Zones
– Grand Sunset Princess: North side of the complex.
– Grand Riviera Princess: South side of the complex.
– Platinum Yucatán Princess: Adults-only section located on the far west/northwest side.
– Platinum Suites: Generally closer to the beach.
– Laguna Villas: Round buildings near the center, surrounded by water.
Dining & Bars
3. Family Buffet: Main dining for families.
8. La Hacienda: Mexican specialty restaurant.
9. Riviera Buffet: Main buffet on the Riviera side.
10. La Fleur: Gourmet international cuisine.
11. Miso: Asian fusion and Teppanyaki.
12. Bar Plaza: Central meeting point bar.
13. La Vaquería: Steakhouse.
14. Sunset Buffet: Main buffet on the Sunset side.
15. Mamma Mia: Italian specialty.
19. 5th Avenue: Sports Bar (active at night).
24. Pool Bar Family: High-activity drink station.
26. Bar Relax: Quieter drink spot.
28. Bar Fantasy: Main pool bar.
30. Snack Riviera (Grill & Mediterraneo): Casual lunch options.
31. Pool Bar Maya: Mid-section pool bar.
32. Pool Bar Tequila: Mid-section pool bar.
33. Las Olas: Beachfront snack bar.
35. Platinum Pool Bar: Exclusive for Platinum Yucatán guests.
36. Rodeo Grill: Platinum section steakhouse.
38. Aroma: Platinum section gourmet.
39. Tao: Platinum section Asian.
41. La Bruschetta: Platinum section Italian.
43. Yucatán: Platinum section main buffet.
44. Skylights: Fine dining (check for extra charges).
Facilities & Leisure
1. Family Teens & Kids Club: Activity hub for children.
2. Ice Cream Shop: Popular stop for families.
6. Convention Center: Large event space near the entrance.
7. Areito Disco: Nightclub.
16. SPA Princess: Main wellness center.
17. Theatre: Nightly entertainment venue.
18. Gym: Main fitness center.
25. Temazcal: Traditional Mayan steam bath.
29. Beach Towels: Towel exchange station.
34. Sports Park: Water park and sports courts.
Where to Stay (Room Selection & Renovations)
- Renovation Status: Based on recent guest feedback, the Platinum Yucatán Princess remains the most modern wing. Within the Grand Sunset/Riviera sections, the “Platinum Suites” (closer to the ocean) have seen more frequent soft renovations. Some standard suites in the middle rows are reported by guests as “tired” with dated bathroom fixtures.
- Quiet & Sleep: Request rooms in the mid-section blocks between the main lobbies (6) and the beach. Avoid rooms directly facing the 5th Avenue Sports Bar (19) or the Areito Disco (7) if you are a sensitive sleeper.
- Convenience: For families,buildings near the Family Teens & Kids Club (1) and the Sports Park (34) are best. If beach access is your priority, prioritize the Platinum or Laguna Villa sections.
Top Spots & Hidden Gems
- Guest Favorites: The Platinum Sunset pools are often praised for being less crowded than the main central pools. The Ice Cream Shop (2) is a major highlight for families during the humid afternoon hours.
- Secret Locations: The Temazcal (25) area offers a very serene, jungle-like atmosphere away from the music. Also, look for the quiet paths near the Relax Bar (26) for a peaceful evening stroll.
- Dining Tips: Guests highly recommend booking Miso (11) for the Teppanyaki show early in your stay. The Rodeo Grill (36) is frequently cited for having the best service in the Platinum section.
Practical Layout & Distances
- The Walk: The Resort Layout is long and narrow (approx. 800-900 meters from lobby to beach). It is a 10-15 minute walk.
- Shuttle Service: Internal golf cart shuttles run frequently along the main paths. If you are near the entrance, wait at the designated internal “bus stops.”
- Accessibility: The Property Map shows mostly flat terrain with paved paths, making it stroller-friendly. However, some beach access points have soft sand that requires carrying strollers.
Map FAQ
- Where is the heated pool? Most pools are not heated; the Mexican sun keeps them warm, but the Spa (16) pools are the only reliably warm options.
- Where to get beach towels? Use the Towel Station (29) near the pool-to-beach transition zone. You need your towel card.
- Is the Water Park (34) free? Yes, access to the Sports Park slides is included for guests of the Grand sections.
- How to get to the Platinum Yucatán area? It is a separate wing. While Grand guests can walk past it, only Platinum guests have access to its specific restaurants (35-44).
- Are there elevators? Most residential blocks are 3 stories; some have elevators, but many guests report they can be slow or out of service—request a ground floor if you have mobility issues.
