Map Legend — Gran Marena Cayo Coco (Ex. Pullman Cayo Coco)
Accommodation
Bw21. Deluxe Room bungalow — east zone, close to beach
Bw22. Deluxe Room bungalow — east zone, beachfront area
Bw23. Deluxe Room bungalow — east-central zone
Bw24. Deluxe Room bungalow — central zone, near Club House
Bw31. Deluxe Room bungalow — central zone, near Kids Club
Bw32. Deluxe Room bungalow — central zone, near beach and Nautical Sports
Bw33. Deluxe Room bungalow — central zone
Bw34. Deluxe Room bungalow — central zone
Bw41. Deluxe Room bungalow — west-central zone
Bw42. Deluxe Room bungalow — west-central zone
Bw43. Deluxe Room bungalow — west zone, near Fit & Spa Lounge
Bw51. THE COLLECTION by Pullman bungalow — premium west zone, near private pool and Lobby Bar (‘W’)
Bw52. THE COLLECTION by Pullman bungalow — premium west zone
Bw53. THE COLLECTION by Pullman bungalow — premium west zone
Bw54. THE COLLECTION by Pullman bungalow — premium west zone, near Beach Bar
Pools & Beach
- Main Pool: Large central pool within the main building courtyard
- THE COLLECTION Pool: Oval private pool serving Bw51–Bw54
- Kids Pool: Small pool adjacent to Kids Club (21)
- Beach/Ocean: Northern edge of property — full beachfront access
Dining
- Lobby Bar: Central main building — main social hub
- Sports Bar: Central main building
- Cigar Bar: Central main building
- Night Club (GF): Central main building — ground floor
- Theater Bar (GF): Central main building — ground floor
- Pool Bar: Central main building, adjacent to main pool
- Lobby Bar (‘W’): THE COLLECTION zone, near Bw51 — exclusive to Collection guests
- Beach Bar: Multiple locations — near Bw54 (west), between Bw32 and Bw24 (central), near Bw22 (east)
- French A la Carte: Central main building
- Main Buffet (GF): Central main building — ground floor, largest dining venue
- Japanese A la Carte (GF): Central main building — ground floor
- Beach & Pool Snack Bar: Two locations — one near main pool, one in THE COLLECTION zone near Bw51–Bw54
- Creole A la Carte: Standalone building west of central complex
- BBQ & Grill: Standalone building east of central complex
- Pool Snack Bar (‘W’): THE COLLECTION zone, near Bw52–Bw53
- International Fine Dining (‘W’): THE COLLECTION zone, near Bw52–Bw53 — exclusive restaurant
Facilities & Services
- Versalles Rooms I+II+III: Meeting/conference rooms — west wing of main building
- Sports Club: Southeast of main complex — tennis and basketball courts
- Club House: Near Bw24 — central activity zone
- Theater: West wing of main building
- Kids Club: Near Bw31 — dedicated children’s area with small pool
- Fit & Spa Lounge: Southwest of Bw43 — standalone building with terraces
- Nautical Sports: Beachfront between Bw32 and Bw24 — water activity hub
– Front Desk: Central main building
– Gift Shop: Central main building
– Pharmacy: Central main building
– Money Exchange: Central main building
– Phone/Internet: Central main building
– Car Rental: Central main building
– Parking (P): South of main building complex
Where to Stay (Room Selection & Renovations)
Renovation Status
- THE COLLECTION zone (Bw51–Bw54) consistently receives the best reviews for room condition and finish. These were purpose-built as the premium tier and travelers describe them as noticeably fresher and better maintained than the rest of the property.
- Bw21–Bw43 Deluxe bungalows receive mixed reviews. Bungalows in the Bw41–Bw43 cluster (west side, closer to the Fit & Spa Lounge) are described by several guests as showing wear — older fixtures, slight humidity issues in bathrooms. If you’re assigned here, request an inspection on arrival and document anything before settling in.
- Bw31–Bw34 (central cluster near the Kids Club) are considered middle-ground — not the newest, but generally functional and well-located.
- Bw21–Bw24 (east cluster, closest to the beach and Nautical Sports area) are popular and tend to have better upkeep due to higher occupancy and demand.
- Post-rebranding from Pullman to Gran Marena, reviews suggest some soft refurbishment took place in common areas but guest room updates remain inconsistent. Ask your travel agent or hotel directly for the latest room condition before booking specific bungalows.
Quiet & Sleep
- Bw41, Bw42, Bw43: Farthest from nightlife and the Night Club — quietest sleeping area, but also the most isolated from amenities.
- Bw51–Bw54 (THE COLLECTION): Private zone, no through-traffic, dedicated pool. Excellent for couples wanting seclusion and silence.
- Avoid for light sleepers: Any bungalow near the main building’s east wing due to proximity to the Night Club (GF) and Theater Bar (GF). If the club runs late (it often does until 01:00–02:00), sound carries through the resort on still nights.
Convenience — Best for Families
- Bw31 and Bw32: The strongest family picks. Bw31 is steps from the Kids Club (21) and its small pool. Bw32 is close to the Nautical Sports (23) beach point and one of the Beach Bar (8) stations. Both are central enough to reach the Main Buffet (10) without a long walk.
- Bw24: Good secondary option — near the Club House (19) and centrally located relative to dining, beach, and pool.
Top Spots & Hidden Gems
Guest Favorites
- Main Pool area: The central courtyard pool is the social heart of the resort. Guests consistently praise the daytime animation here — live music, pool games, and the adjacent Pool Bar (6) keeping drinks flowing. Arrive before 09:30 to claim a good sun lounger; by 10:00 the prime spots are taken.
- THE COLLECTION Pool (Bw51–Bw54 zone): If you’re not staying in THE COLLECTION, this pool is off-limits — but Collection guests rave about the privacy and quiet. Described as “a different resort within the resort.” Smaller, calmer, no children’s animation here.
- Beach between Bw22 and Bw32: The stretch of beach in the central-east section — close to the Beach Bar (8) and Nautical Sports (23) — gets consistent top marks. Shallow entry, clean sand, and usually well-serviced with towels and loungers.
Hidden/Non-Obvious Spots
- Fit & Spa Lounge (22) garden terrace: The building itself is set back from everything else in the southwest corner of the property map. The surrounding green area is nearly always empty during the day. Even non-spa guests report wandering here for a quiet sit-down away from pool crowds.
- Creole A la Carte (13) building: Located west of the main complex, this standalone restaurant is tucked into vegetation and is one of the least-visited à la carte options simply because of its position on the resort layout. Fewer crowds at dinner compared to the French or Japanese options.
- The path between Bw43 and the Spa: According to multiple guests, this walkway is flanked by mature trees and almost always empty. Good early-morning or sunset walk with genuine resort greenery — not the manicured central areas.
- Beach Bar (8) near Bw22 (easternmost location): This is the quietest of the three Beach Bar stations. Fewer guests reach it because it’s away from the main bungalow clusters. If you want a beach drink without the crowd, walk east.
Dining Tips
- Japanese A la Carte (11): Consistently the most-praised à la carte restaurant in traveler reviews. Make reservations on Day 1 — slots go fast, especially during peak season. The teppanyaki experience is specifically called out as a highlight.
- BBQ & Grill (14): Located east of the main complex. Best at lunch. Travelers recommend arriving early for the freshest grilled items. Some guests describe it as the most relaxed, informal dining atmosphere on the property.
- French A la Carte (9): Elegant atmosphere but reviews are split on food execution. Worth trying once, but set realistic expectations — it’s Cuba, and ingredient availability affects quality.
- Main Buffet (10): Breakfast is its strongest meal by far. Dinner buffet quality gets mixed reviews. The fresh fruit station at breakfast is consistently praised.
- Pool Bar (6): Try the local rum cocktails — specifically anything with Cuban rum and fresh lime. Staff here are frequently mentioned by name in positive reviews, suggesting strong, consistent service.
- International Fine Dining (‘W’) (16): Exclusive to THE COLLECTION guests. Reviews describe it as the best food on the property — smaller menu, higher quality execution, much calmer setting.
Practical Layout & Distances
The resort property map shows a wide east-west spread with the beach running along the entire northern edge. Here’s what real walking looks like:
- Farthest point to beach: Bw41–Bw43 in the west zone. From Bw43, reaching the beach requires passing either through the main building complex or around it — estimated 8–12 minutes of walking depending on route and pace. This is a genuine daily inconvenience for beach-heavy travelers.
- Closest bungalows to beach: Bw22 (east) and Bw32 (central) are the nearest Deluxe bungalows to the waterfront. Bw54 and Bw51 from THE COLLECTION zone also have relatively short beach access.
- Fit & Spa Lounge (22) to Main Building: Located at the far southwest of the property layout. Guests describe a 10-minute walk to the Front Desk or Main Buffet. Not ideal if you need pharmacy or front desk services frequently.
- Sports Club (18) to main pool: The Sports Club sits southeast — a 5–7 minute walk from the main building. Not far, but it feels isolated because paths through that area are less trafficked.
- Kids Club (21) to Main Buffet (10): Short walk — Bw31 area is relatively central. Families report this is a manageable route even with young children.
- Stairs and accessibility: The resort is described as largely flat, which is good for strollers and mobility-limited guests. No significant elevation changes reported between bungalow areas and the main building. The Fit & Spa Lounge (22) path may have uneven surfaces — guests with strollers should take the main paths.
- Shortcuts: Guests report that cutting through the vegetation paths between Bw33/Bw34 and the central pool area saves time versus following the main perimeter road. Not always obvious on the hotel map but worth finding on Day 1.
- Internal transport: Some reviews mention a buggy/golf cart service operating between far bungalows and the main building, particularly useful for Bw41–Bw43 guests. Availability is not guaranteed — ask at the Front Desk on arrival.
Map FAQ
Q: Where exactly is the main pool, and is it heated?
A: The main pool is in the central courtyard of the main building complex — easy to find on the property map, it’s the largest blue shape. It is not heated. Water temperature depends on season; winter months (December–February) can feel cool.
Q: Is THE COLLECTION pool open to all guests?
A: No. The oval pool near Bw51–Bw54 is exclusive to THE COLLECTION by Pullman guests. If you’re in a Deluxe bungalow, you use the main pool only.
Q: Where do I get beach towels?
A: Towels are typically distributed from a station near the main pool area. Some guests report a second towel point near the Beach & Pool Snack Bar (12). You’ll need your room card or wristband. Arrive early — towel shortages during peak hours are mentioned in reviews.
Q: How far is Bw43 from the beach?
A: Based on the resort layout, Bw43 is the farthest Deluxe bungalow from the waterfront — roughly 10–12 minutes on foot. Factor this in if beach access is your priority.
Q: Do I need to book à la carte restaurants in advance?
A: Yes, especially for the Japanese A la Carte (11). Book on your first day at the resort. The French (9) and Creole (13) are easier to get into. International Fine Dining (16) requires a THE COLLECTION room.
Q: Where is the Kids Club, and what age is it for?
A: The Kids Club (21) is near Bw31 in the central-north section of the hotel map, with its own small pool. It typically serves ages 4–12. Check current hours at the Front Desk — staffing levels in Cuba can affect operating schedules.
Q: Is there internet/Wi-Fi on the property?
A: Wi-Fi access points are noted in the main building (Phone/Internet service listed near the Front Desk). Coverage in distant bungalows (Bw41–Bw43, Bw22) is unreliable. Don’t rely on strong Wi-Fi from your bungalow.
Q: Where can I do water sports, and what’s available?
A: Nautical Sports (23) is on the beachfront between Bw32 and Bw24 — visible on the resort map as a waterfront icon. Expect non-motorized options (kayaks, pedal boats, snorkeling gear). Motorized excursions are usually booked separately through the Club House (19).
Q: Is there a shuttle or transport within the resort?
A: A buggy service has been reported by guests, primarily serving guests in the western bungalow cluster (Bw41–Bw43). It is not scheduled — ask at Front Desk for current availability. Most guests walk the entire property.
Q: Where is parking, and can I rent a car on-site?
A: Parking (P) is south of the main building — clearly marked on the hotel map. Car Rental is available inside the main building near the Front Desk. If you plan day trips to Ciego de Ávila or other parts of Cayo Coco, arrange rental early as vehicle availability is limited.
