Areas of the Hotel
1. Lobby: Welcome area and check-in.
2. Salón para eventos y convenciones: Meetings and events space.
3. Royal Village Access: Direct path to the shopping center.
4. Teatro: Nightly entertainment and shows.
Pools & Beach
5. Piscina principal: Central family pool.
6. Piscina infinity: Adults-oriented pool with ocean horizon view.
7. Jacuzzi: Relaxation tubs overlooking the Caribbean.
8. Acceso a la пляж: Direct beach and shoreline entry.
9. Voleibol playero: Beach volleyball court.
10. Club de niños: Kids club with dedicated pool and slide (ages 0-12).
Dining & Snacks
11. La Veranda Buffet: Main international buffet (Breakfast/Lunch/Theme Dinners).
12. El Caribeño: Lunch buffet and A la carte dinner (12+ years, formal dress).
13. El Mexicano: Specialty Mexican dinner (12+ years, reservation required).
14. El Italiano: Specialty Italian dinner (12+ years, reservation required).
15. Snack Bar El Marlín Azul: Daytime snacks near the water.
16. Snack Bar Bikini: Poolside quick bites.
17. Café Solé: Early morning coffee and pastries.
Bars & Services
18. Sports Bar: Late-night drinks and games (open until 2:00 AM).
19. Bar El Marlín Azul: Beachfront beverage service.
20. Bar Bikini: Poolside drinks.
21. Chac Mool Bar: Central beverage hub.
22. Bar Cruceros: Near the pier area.
23. Tienda de conveniencia: On-site shop ($).
24. Gimnasio y spa: Fitness center and wellness treatments ($).
25. Buceo y Tours: Scuba diving and excursion desk ($).
Where to Stay (Room Selection & Renovations)
- Renovation Status: Guest feedback indicates that rooms in the main tower have undergone recent cosmetic updates. However, some lower-floor rooms in the older wings can feel “dated” with occasional humidity issues. Ask for a higher floor in the main building for the freshest feel.
- Quiet & Sleep: Request a room in the section furthest from the Teatro (4) and the Sports Bar (18). The evening shows and late-night crowds can be loud until 2:00 AM.
- Convenience: For families, the ground-floor rooms near the Club de niños (10) provide the fastest access to the kids’ pool and the La Veranda Buffet (11).
Top Spots & Hidden Gems
- Guest Favorites: The Piscina infinity (6) is the undisputed star of the Resort Layout. It offers the best sunset views and is generally quieter than the main pool.
- Secret Locations: Use the Royal Village Access (3). It’s an underused shortcut to high-quality coffee shops and pharmacy items outside the resort prices. Also, the rocky shoreline near the Bar Cruceros (22) offers excellent shore snorkeling often missed by those staying only on the sandy patch.
- Dining Tips: At Café Solé (17), the afternoon cookies are a “must-try.” For dinner, El Italiano (14) is consistently rated higher for food quality than the Mexican option; book this immediately upon arrival.
Practical Layout & Distances
- The Bridge: The Resort Map shows a unique layout where a bridge connects the main hotel towers to the beach/pool area. This involves a short walk (3-5 minutes).
- Accessibility: While there are ramps, the path to the beach can be steep for manual wheelchairs or heavy strollers.
- Shortcuts: To bypass the lobby crowds when heading to the beach, use the side stairs near the Gimnasio (24) if you are staying in the south wing.
Map FAQ
- Where is the best snorkeling? Right off the Acceso a la пляж (8) near the rocks. No boat needed; fish congregate around the pier structures.
- Are the pools heated? The Piscina principal (5) is generally maintained at a comfortable temperature, but the infinity pool can feel chilly in winter months.
- Where do I get pool towels? Look for the towel huts located between Chac Mool Bar (21) and the Piscina principal (5).
- Is the tap water drinkable? No. Use the bottled water provided in the rooms or the dispensers at Café Solé.
- How do I get to the cruise terminal? It is a 5-10 minute walk through the Royal Village (3) exit. You can see the ships from the Jacuzzi (7).
