Resort Map Legend
Accommodation
18. Building 18: Primary guest building near the Spa and main Dining cluster.
19. Building 19: Central guest building with quick access to the Fitness Center.
20. Building 20: Guest building located closest to the main pool entrance.
Dining & Bars
R1. Chef Market: Grand cafe and buffet.
R2. Wine Kitchen: Concept-driven dining area.
R3. Jade: Contemporary Asian cuisine.
R4. Habb: Mediterranean flavors.
B1. Sling: Main bar near the restaurant row.
B2. Swell: Swim-up bar in the main pool area.
G1. Palms Gourmet Terrace: Beachfront dining option.
Pools & Beach
– Long Winding Pool: The main swim-up river system connecting Buildings 18-20.
– Circular Pool: Dedicated family pool near the kids’ zone.
– Beachfront: Direct access area along the entire resort front.
Facilities & Services
S1. Main Lobby: Arrival and check-in point.
S2. Hospitality Desk: Information and local tours.
S4. Theater: Evening entertainment venue.
S6. Family Lounge: Relaxed indoor social space.
S7. Butler Lounge: Exclusive area for butler-serviced guests.
S11. Ekokids: Supervised kids’ club and activity center.
S13. Fitness Center: Gym located between Building 18 & 19.
S15. La Plaza: Central outdoor gathering hub.
S16. Gazebo Boda: Primary wedding and scenic viewpoint.
S21. Náay Spa: Full-service wellness center located in Building 18.
Where to Stay (Room Selection & Renovations)
- Renovation Status: While the Resort Layout is consistent, guests frequently note that Building 18 feels the freshest due to its proximity to the renovated Náay Spa. Some rooms in Building 20 are reported by travelers to have older upholstery; if you want the newest feel, request a high-floor unit in Building 18.
- Quiet & Sleep: For the quietest experience, book upper-floor rooms (4th floor and above) in Building 19. Ground-floor “Swim-up” suites are popular but can be noisy during the day due to the interconnected pool traffic.
- Convenience: Families should aim for Building 18. It is the most “strategic” spot on the Hotel Map, placing you seconds away from the Chef Market (R1) for breakfast and the Ekokids (S11) club.
Top Spots & Hidden Gems
- Guest Favorites: The Swell Swim-up Bar (B2) is the social heart of the resort. However, the infinity pool balconies on the upper floors of Building 18 are cited as the best photo spots with unobstructed Caribbean views.
- Secret Locations: Look for S10 Sky Wedding terrace. When ceremonies aren’t happening, it offers the most breathtaking 360-degree view of the entire Resort Map and the ocean. Also, the Exotic Lounge (S8) is a often-overlooked quiet retreat for adults.
- Dining Tips: Don’t miss the “Gourmet Bites” at Palms Gourmet Terrace (G1). Guests rave about the shrimp tacos and the signature Mezcal cocktails at Sling (B1) before heading to dinner at Jade (R3).
Practical Layout & Distances
- Logistics: The Hotel Layout is linear, meaning a lot of walking. From the Main Lobby (S1) to the beach is about a 5-7 minute walk.
- Accessibility: The resort is very stroller-friendly with ramps connecting the main levels, but the “bridge” areas between buildings can get slippery when wet.
- Shortcuts: To get from the lobby to the restaurants faster, use the interior hallways of Building 19 rather than the outdoor perimeter path to stay in the air conditioning.
Map FAQ
- Where are the pool towels located? Tubs are located near the Circular Pool and the main entrance to the Swell Bar (B2) area.
- Is there a heated pool? The main winding pool is usually ambient temperature; however, the smaller sections near the Club House (S9) often feel warmer due to shallower depths.
- Where is the ATM? Located at S19, tucked away near the Main Lobby entrance.
- How do I get to El Dorado Royale? Generations guests often have access to the neighboring sister property; shuttles pick up at the Main Lobby (S1) every 15-20 minutes.
- Where is the best place for a late-night snack? Check the Family Lounge (S6) or 24-hour room service, as most listed restaurants close by 10:00 PM.
